Privacy policy

Information on data protection under the EU General Data Protection Regulation (GDPR)

1. Data protection at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy below.

2. Controller

[Insert company name]

Represented by: [Insert name of managing director / owner]

[Insert street and number]

[Insert postal code and city]

Germany

Phone: +49 (0) 30 00000000

Email: datenschutz@artserver.de

3. Data collection on this website

How do we collect your data?

Some data is collected when you provide it to us, for example data you enter in a contact form.

Other data is collected automatically or after your consent when you visit the website through our IT systems. This is mainly technical data (e.g. web browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyse how visitors use the site.

We use your data in particular for:

  • Providing and improving our website
  • Responding to enquiries and communication
  • Processing purchase contracts and orders
  • Sending newsletters (with your consent)
  • Fulfilling legal obligations

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request rectification or erasure of this data. If you have given consent to data processing, you can withdraw that consent at any time for the future. You also have the right, under certain circumstances, to request restriction of processing of your personal data.

For these and other questions on data protection you can contact us at any time.

4. Hosting

We host the contents of our website with the following provider:

[Insert hosting provider]

[Insert host address]

The host collects so-called log files containing data that your browser transmits:

  • IP address
  • Time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status / HTTP status code
  • Amount of data transferred in each case
  • Website from which the request originates
  • Browser
  • Operating system and its interface
  • Language and version of browser software

5. Cookies

Our website uses “cookies”. Cookies are small text files that do not cause any damage on your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device.

In some cases cookies are used to store certain user settings (e.g. language). Other cookies may be used to analyse user behaviour or for advertising.

You can configure your browser to inform you when cookies are set, to allow cookies only in individual cases, to exclude acceptance of cookies for specific cases or in general, and to delete cookies automatically when you close the browser.

6. Contact form

If you send us enquiries via the contact form, the information you provide in the form, including the contact details you enter there, will be stored for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

Processing is based on Article 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for pre-contractual steps. In all other cases processing is based on our legitimate interest in handling enquiries addressed to us effectively (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) if this has been requested.

7. Processing of customer data

We collect, process and use personal data only insofar as it is necessary for establishing, defining the content of or changing the legal relationship (inventory data). This is done on the basis of Article 6(1)(b) GDPR.

We only transfer personal data to third parties where this is necessary for performance of the contract (e.g. to shipping companies or payment service providers).

8. Payment service providers

In the context of payment processing we transmit your payment data to the credit institution commissioned with the payment.

Payment service providers used:

  • [Insert payment service provider 1]
  • [Insert payment service provider 2]

Please list the payment service providers you actually use.

9. Your rights

You have the following rights regarding personal data we store about you:

  • Right of access (Article 15 GDPR)
  • Right to rectification (Article 16 GDPR)
  • Right to erasure (Article 17 GDPR)
  • Right to restriction of processing (Article 18 GDPR)
  • Right to data portability (Article 20 GDPR)
  • Right to object (Article 21 GDPR)
  • Right to withdraw consent (Article 7(3) GDPR)
  • Right to lodge a complaint with a supervisory authority (Article 77 GDPR)

You may contact us at any time to exercise these rights.

10. Data security

During your visit to our website we use the widespread SSL (Secure Socket Layer) procedure in conjunction with the highest level of encryption supported by your browser. Usually this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead.

You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

11. Currency and changes to this privacy policy

This privacy policy is currently valid and was last updated on [Insert date].

Due to further development of our website and services or due to changed legal or regulatory requirements it may become necessary to amend this privacy policy. The current privacy policy can be viewed and printed at any time on the website at www.artserver.de/datenschutz.

Note for the operator

This privacy policy contains placeholders that must be completed before launch. Replace all bracketed entries with your correct company data. A complete and accurate privacy policy is required by law. We also recommend having this text reviewed by a qualified data protection lawyer.